Senior Technical Services Engineer
Datumstruct Group ยท ๐ Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung ยท Diposting 2026-10-09
FULL_TIMEโญ TERVERIFIKASI
PHP 30000 - 40000
Datumstruct Group is seeking a highly skilled and experienced Senior Technical Services Engineer to join our team. In this role, you will be responsible for providing technical support and solutions to our clients, ensuring the smooth operation of our systems, and contributing to the continuous improvement of our technical services. If you are passionate about technology and have a strong background in technical support, we invite you to apply for this exciting opportunity.๐ Tanggung Jawab Pekerjaan
Provide technical support and solutions to clients, ensuring the smooth operation of our systems.,Conduct troubleshooting and problem-solving to resolve technical issues.,Document technical processes and create user manuals for clients.,Collaborate with cross-functional teams to develop and implement technical solutions.,Monitor system performance and identify areas for improvement.,Conduct training sessions for clients on the use of our systems and tools.,Stay up-to-date with the latest industry trends and technologies.,Participate in product development and testing activities.๐ Kualifikasi & Syarat
Bachelor's degree in Computer Science, Engineering, or a related field.,Minimum of 5 years of experience in technical support or a similar role.,Strong knowledge of technical systems and tools.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.,Proficiency in English, both written and spoken.,Familiarity with Indonesian culture and business practices is a plus.๐ ๏ธ Keahlian
Technical supportTroubleshootingSystem monitoringDocumentationTraining and educationTeam collaborationIndustry knowledgeProduct development
Siap Melamar?
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